Posts Tagged ‘jxd 353’

Swito Yuber

Posted: February 22, 2012 in Our Testimonials
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“Alfred was very helpful. He stayed all through out the party to teach us how to play the board game. He even set up the board game for us. We will rent from him again in the future.”

Swito Yuber

David Lim

Posted: February 22, 2012 in Our Testimonials
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Testimonial for Your Product & Services

Products: JXD 353 Raptor (twin pack for combat)

I am into collection of ARMY RC Heli and with so many positive reviews on JXD 331 online, I am eager to get one and try
it out. However, through your recommendation, I bought the JXD 353 Raptor – a pair at $99 is slightly on the highside.
My review on the 353 is: it is worth the money I spend and even better than SYMA RC heli. I have fun time with my son.

1) The control is sensitive – very responsive
2) The RC heli is very stable in the air – can hover without swaying side to side – good for air combat and no trimming
required
3) The control (ascend and descend lever) is not spring loaded which mean I can hand-free while the RC hover in the
air
4) It comes with the accelerating button which is like a car turbo to me – can suddenly surge in speed and agility in
flying (I like that the most!)
5) Because of it light-weight and power, it can laterally drift in the air – i am very impress with this ability!
6) It play time is reasonable – 6 to 8mins. Charging time approx. 30mins – better than Syma

Service

I am a typical consumer who prefer to see and touch the products before making any purchase decision. At first I was
skeptical with the after market services – as they do not have a retail shop – but the service and commitment by Alfred
really impress me!

After few rounds of playing, one of the 353 raptor started to give problem – tail blade cannot spin as one of the
connected wire to the tail blade came-off. I texted Alfred late in the night – approx 11pm plus – and was surprise that
he actually return my text. More impressively was no question asked and he quickly arranged a one-for-one exchange
the very next day – not every online seller does that esp. on RC products!

After collecting the replacement 353 raptor – brand new one – the new 353 can spin but cannot ascend. Immediately
i called Alfred and wanted to give him a piece of my mind. Again, Alfred impressed me by volunteering to come down
my workplace to collect the faulty replacement 353 – which retail would provide such after market service for product
that cost so less!

However, I notice that one of the blade connector screw is loosen and after tighten it, the RC works and performance well.
The faulty replacement is fault of no one as I believe the loosen screw was due to transportation. But the commitment and
dedication by Alfred to satisfy customer needs is more than to compensate for the trouble that I went through.

Regards
David Lim